FAQ

What is the delivery time?

🚚 Delivery: Free throughout mainland France. Estimated delivery time between 8 and 10 working days.

For any questions, please contact us at maisondecojathiyashopping@gmail.com

We will process your request within 48 hours.

How do I track my order?

You will receive a confirmation email with your tracking number upon shipment.

What is your return policy?

Our policy lasts 14 days. If 14 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

Please read our return policy carefully.

What should I do if my item arrived damaged?

If your item is damaged, please contact us by email so that we can give you instructions on how to proceed.

What payment methods do you accept?

We accept all card payment methods in the distribution countries.

Is payment secure?

Yes, all our payments are secure.

Do you deliver outside France?

Yes, we also deliver to certain neighboring countries.

How realistic is the 3D design of the moon?


Our moon is a faithful reproduction, capturing the topography and mysteries of our satellite with an ethereal precision. Every crater, every lunar sea is represented to offer total immersion, as if a fragment of the constellation were offered to you.

Is it difficult to install my levitating moon?


No need to be an astronomer to put your moon into orbit! The process is simple and intuitive, designed so you can quickly contemplate its celestial glow. Just a few steps are enough to initiate this ethereal dance.

How does moon levitation work?


Levitation is a most refined magnetic ballet. A subtle electromagnetic field keeps our moon weightless, creating an enchanting spectacle that defies gravity. It's an innovative technology at the service of your most poetic dream.

Is this a memorable and unique gift?


To offer this moon is to offer a fragment of a dream, an experience that transcends a simple object. Its captivating nature and weightless dance make it a gift of celestial originality, etching wonder into memories. It is a gift of pure magic.

Does the moon spin constantly?


Yes, your moon is in constant levitation and rotation, offering a captivating and dynamic spectacle. It dances with an ethereal grace, a perpetual motion that invites contemplation and adds a touch of animated serenity to your interior. It's an uninterrupted celestial ballet.

Can I adjust the moon's light intensity?

Absolutely. Your moon is a canvas of light. You can choose from three color temperatures, allowing you to create the dawn, a soft full moon, or a more intense light, to perfectly match your mood and your space. It's luminous personalization for your well-being.